- Handmade to perfection.
- 95% premium polyester and 5% spandex.
- Resistant to wrinkles, shrinking, abrasion & mildew.
- Machine wash cold, tumble dry low.
- High-definition sublimation printing technique.
- Sizes are in US sizing.
- Our apparels are all Hand-Made. Hence, please allow a 5% tolerance in terms of color brightness (on-off screen) as well as sewing alignment.
- This item is NOT available in other stores
- FREE SHIPPING on orders over $99
Note: All Products ordered from us can be cancelled and size changed within 24 hours free of charge, but orders cancelled or size changed after 24 hours are subject to a handling fee equalling 20% of the item price. We thank you in advance for your understanding.
SIZE CHART MEASUREMENTS
Unless the costume is meant to be skin tight,you should choose a size that allows room to move.To ensure maximum comfort,you should give yourself 3-4 inches for movement.Please note that your normal jacket or pants size is not equal to your body measurements. For example,if your chest measures 32” and the size you’re looking to purchase has a chest measurement of 34” it may be a bit snug.When in doubt between two sizes,choose the lager of the two.
How To Measure
It's suggested to have someone else to measure for you.
If you have any other special requirement, pls white it in "Special Instruction" field when you fill in size.
It's across shoulder from right shoulder joint to left shoulder joint instead of in circumference.
Measure around chest/bust at fullest point. For female, pls wear a bra when doing this measurement.
Measure around the smallest part of your waistline, it's also called natural waistline, at the point where your trousers would normally ride. Keep one finger between the tape and your body.
Measure around the fullest part of your hips, keeping the tape parallel to the floor.
Measure shoulder point to wrist through your elbow.
Upper Arm Circumference
Measured around the fullest part of your arm.
Neck to Crotch Area
Measure from the shoulder to the crotch area.
Measure end of inner thigh to ankle.
Measure the fullest part of the thigh.
Measure the fullest part of the calf.
Please be noted that we need 7-10 business days to process orders as our products are made to order.
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
The actual shipping time to destination countries is based on the shipping method in your order.
A: Flat Rate Shipping: 12 - 25 business days
B: Standard Shipping: 7 - 12 business days
C: Express Shipping: 2 - 4 business days
Other Countries: please add 3-7 business days.
About the shipping fee, please refer to the website update.
Note: The public holidays, destination countries and couriers will be affected the shipping time too.
Total delivery time= Processing time + Shipping time
* Please note that any shipping time stated on our website or given by customer service representatives are estimates only. Please do not cut the shipping times too close. Postal services are not infallible. There may be unexpected delays. Please allow some extra time for un-foreseen delays. We will do our every effort to make sure you receive the parcel in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, customs clearance, weather, holidays or incorrect/insufficient delivery information.
Not in love with your new purchase and request order modifications? Please contact firstname.lastname@example.org, we’d be more than happy to help you sort your issue out and find the best solution for you!
Since your order is custom printed just for you, we aren’t responsible for refunds or exchanges due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we made a size chart in each product page.
Order Modifications or Cancellation
After your order has been placed, you have 24 hours to contact email@example.com and request order modifications or a cancellation. After 24 hours, your order has already been placed in production and can no longer be modified.
At OTAKUPLAN, we are doing our best to ensure product quality and order accuracy. However, it may happen that you receive a damaged item, poor-quality printing or incorrect product. Thankfully it is rather unusual! But, if it is the case, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email at firstname.lastname@example.org and one of our helpful support staff will organize a reprint or a refund for you!
Order not received
If your item has not arrived within 60 days after having ordered, contact one of our heroes through our Contact Us page for a free replacement order or a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries, stolen packages.)
In most cases, we will replace defective items or an incorrect order simply by receiving a photograph showing the specific problem with the product and by including the order number.
To return your items, you should contact info@otakuplan. Please note that you will take responsibility for paying the shipping costs to return.
Items in used condition are not eligible for refunds or exchanges. New and unused items that have been successfully received by customers within 30 days are eligible for returns or exchanges. Once 30 days have elapsed from the receipt of goods, refunds and exchanges will no longer be accepted.
**Please make sure that:
The product was purchased in the last 30 days
The product is unwashed, unworn and unused
The product itself or the printing is defective OR the final product is different than the one you ordered.